Course Modules

MODULE: Course Introduction

MODULE: Course Introduction
Module Completed Module In Progress Module Locked
MODULE: Course Introduction 2515    
  • Course Introduction
    Course Introduction Course Introduction
    Score at least   Must score at least   to complete this module item Scored at least   Module item has been completed by scoring at least   View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete

MODULE: What is Customer Service?

MODULE: What is Customer Service?
Module Completed Module In Progress Module Locked
MODULE: What is Customer Service? 2516    
  • Introduction to What is Customer Service?
    Introduction to What is Customer Service? Introduction to What is Customer Service?
    Score at least   Must score at least   to complete this module item Scored at least   Module item has been completed by scoring at least   View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete

MODULE: The Customer's Experience

MODULE: The Customer's Experience
Module Completed Module In Progress Module Locked
MODULE: The Customer's Experience 2517    
  • Introduction to The Customer's Experience
    Introduction to The Customer's Experience Introduction to The Customer's Experience
    Score at least   Must score at least   to complete this module item Scored at least   Module item has been completed by scoring at least   View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete

MODULE: The Selling Process

MODULE: The Selling Process
Module Completed Module In Progress Module Locked
MODULE: The Selling Process 2518    
  • Introduction to the Selling Process
    Introduction to the Selling Process Introduction to the Selling Process
    Score at least   Must score at least   to complete this module item Scored at least   Module item has been completed by scoring at least   View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete

MODULE: The Book Selling Process

MODULE: The Book Selling Process
Module Completed Module In Progress Module Locked
MODULE: The Book Selling Process 2519    
  • Introduction to The Book Selling Process
    Introduction to The Book Selling Process Introduction to The Book Selling Process
    Score at least   Must score at least   to complete this module item Scored at least   Module item has been completed by scoring at least   View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete

MODULE: Making a Customer's Experience GREAT

MODULE: Making a Customer's Experience GREAT
Module Completed Module In Progress Module Locked
MODULE: Making a Customer's Experience GREAT 2520    
  • Introduction to Making the Customer's Experience GREAT
    Introduction to Making the Customer's Experience GREAT Introduction to Making the Customer's Experience GREAT
    Score at least   Must score at least   to complete this module item Scored at least   Module item has been completed by scoring at least   View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete

Conclusion of Course

Conclusion of Course
Module Completed Module In Progress Module Locked
Conclusion of Course 2521    
  • Conclusion of Course
    Conclusion of Course Conclusion of Course
    Score at least   Must score at least   to complete this module item Scored at least   Module item has been completed by scoring at least   View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
   
minimum score must view must submit must contribute