Introduction to The Book Selling Process

In this module we examine in detail the Book Selling Process.

In this module we will cover the following topics:

• The Book Selling Process
• Preparing Ourselves and Our Space
• Acknowledging the Customer
• The Customer Initiates the Interaction
• Holding a Conversation with the Customer
• Giving Customers Space and Time
• Ringing Up the Sale
• Thank Them and Invite them Back

What can I expect in this Module?

Below is a summary of the Module contents, make sure that you have participated in all these items to complete the Module.

Number of

Content Pages:

Number of

Videos:

Number of

Quizzes:

Number of

Assignments:

Approx Time Required to Complete Module:

Requirements for Completing Module:

10

1

8

0

3 Hours

Submit Quizzes

• MODULE: What is Customer Service?
• MODULE: The Customer's Experience
• MODULE: The Selling Process
• MODULE: The Bookselling Process

• The Book Selling Process