*SAMPLE COURSE!!!* The first few pages of the first module and all module headings are visible to give you an idea of the course content. To purchase the full course, please visit our online shop at https://www.tuit.co.za/shop/hr-for-bookshops/

Welcome to your HR for Bookshops Course!

One of the most valuable resources a business has is their human resource; namely their staff.

In our business particularly, as we are retailers, we deal directly with the end consumer. Your success is determined by how satisfied your customer is. Your employees are the ones interacting with and providing the goods and services to your customers. If your staff provide poor service as a result of your business not having good relations with them then your business cannot succeed.